2003 July/August Issue

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Appearing in the Monitor's July/August 2003 Issue

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Get Back in the Game…Aligning IT & Business Goals
By Denis Stypulkoski
The secret to effective use of technology is to think big - envision the company's future place in the market and its role in its industry, develop a strategy to make that vision a reality, and base all IT decisions and investments on how well they serve the goals of the business strategy.

Web Services Technology…Big Promises Demand Change
By Peter Hyne
The leasing industry is well-positioned to show how Web services can positively influence the delivery of specialized financial services across the entire sector. For effective implementation, financial service industry players will need to cooperate in new ways.

IT Initiatives & Today's Economy: A Buyer's Perfect Storm
By Cameron Krueger
Today we have an IT service offering that is better than it has ever been facing a market that is reluctant to invest in IT initiatives. It's the IT buyer's equivalent of a perfect storm. Once buyers realize that this is the time to be making investments in upgrading their systems capabilities, most wonder where to begin.

Technology, Tools & Services: Lessors Do More With Less
An Interview with John Rindone, Chief Executive Officer of Cornerstone Software

KEF's Steering Committee: Creating a Blueprint That Blends Technology & Strategy By Melisa R. Carter
As is the case with most enterprise-wide technology initiatives, Key Equipment Finance had a goal to develop a smart, business-oriented, technology management infrastructure that supports process excellence and maintains a strong customer focus. This article details the approach KEF took to achieve that objective.

Information a la Carte: A Partnership Solution for Customer Service
By Nancy Kaysen
Recently IDS and BiT partnered to bring innovative solutions to IDS' Customer Care module that gives customers and dealers access to information and lets them transact business over the Internet. The result is a one-stop-shot for web-based service implementation allowing customers to concentrate on what they do best: build their business.

COMMERCE DEPARTMENT: MAY 2003
Decrease in New Orders and Shipments

What's All This About Lessor Vicarious Liability?
By Elaine Litwer
The statute of vicarious liability is being hotly contested and has caused New York lessors to pay out almost $1 billion in 1997. In addition, Chase Auto Finance was ordered to pay $28 million in one Rhode Island case. In the following article, Elaine Litwer, Legislative Coordinator for the National Vehicle Leasing Association discusses the antiquated law and the Vicarious Liability Coalition's current fight to repeal it.

A Clean Sweep…Making Sure Refurbished Drives Don't Recycle Private Data
By Kathy Ferguson
"Disk sanitation" is taking on greater importance as more and more data storage devices are refurbished and reenter the marketplace. So how does an organization ensure that data is erased from a storage device before it is disposed of or resold via used equipment markets?

Leasing Technology Playoffs: You'll Need A Scorecard!
By Andrew Lea
As IT budgets have been hard hit in the leasing technology sector, there has been a proliferation of technology providers entering the equipment leasing arena. With so many competitors vying for a limited market, the technology buyer has to wonder: who will be left standing?

Front-End vs. Back-End Automation: Resolving a Technological Dichotomy
By Steve Lundergan
In leasing companies, there are two equally important, interdependent divisions - lease origination and accounting. Typically, lessors are inclined to automate the back-end but not the front-end. Yet, are the consequences of losses credited by human error, oversight, and fraud at the front-end any less threatening than those potential losses created at the back-end?

COMPANY PROFILE
Striking the Right Balance, GreatAmerica Leasing Corporation

In addition to feature stories, the following columns and sections
appear in every issue:

Dispatches From The Trenches
A column focusing on case law in an effort to highlight legal and practical issues encountered by people in the equipment leasing industry.

Legal Watch
Each issue, the Monitor presents a column covering some of the important legal issues for the leasing industry.

Career Moves
Jim Pawlak provides readers with advice on the job search. He discusses resume writing, cover sheets, interview techniques and much more. Jim, formerly vice president of U.S. Leasing is a syndicated columnist and a sales and marketing consultant.

Newsline
Capturing what's happening in the equipment leasing industry, Newsline has been categorized as the most comprehensive source for news in the entire industry. Newsline covers personnel announcements, mergers and acquisitions, new products/services, seminars, and a variety of other news briefs.

Top Gun Club
The Top Gun column, begun by Bill Granieri and continued by Michael Granieri of Granieri Associates, offers sales and marketing strategies designed to help sales professionals become "Top Gun" closers.

Career Opportunities
The Monitor offers two sections loaded with the latest career opportunities in the equipment leasing industry: the Molloy Associates' classic Career Showcase & the Monitor Network of Classified Ads.

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Check out the Directory of Articles which appeared in the Monitor from 2000 to the current issue.

Contact the Editor, Stuart Papavassiliou at 610.293.1300 ext. 124 or e-mail editor@abfjournal.com